Shipping Policy

My Store aims to process and ship orders efficiently. Shipping options, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Orders are generally processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

Estimated delivery times are provided for general guidance and are not guaranteed unless a specific delivery guarantee is expressly stated at the time of purchase.

Shipping times may be affected by factors outside our reasonable control, including carrier delays, severe weather, natural disasters, customs procedures, public holidays, transportation disruptions, or incorrect address information.

Customers are responsible for providing a complete and accurate shipping address when placing an order. If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply where a replacement shipment is possible.

Once an order has been handed to the shipping carrier, tracking information may be provided when available. Customers can use the tracking information to monitor the progress of their shipment.

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated during checkout. These charges are generally outside the control of My Store.

If your order appears to be delayed, lost, or damaged during transportation, please contact us at Support@Hoilmvant.shop with your order number and available tracking information. We will review the matter and assist where reasonably possible.

Shipping restrictions may apply to certain products or destinations. If an order cannot be shipped to the selected destination, we will notify the customer and, where appropriate, provide available options.

By placing an order with My Store, you acknowledge that delivery estimates are subject to carrier and logistical conditions beyond our direct control.